Return, Refund & Exchange Policy

At Lattiire, we want you to love every piece you purchase. If something isn't quite right, we're here to help.

Returns

We accept returns within 7 days of delivery for eligible items.

To be eligible for a return:

  • The item must be unused, unworn, unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • The item must not show signs of wear, damage, stains, perfume, deodorant, or alterations.

  • A valid proof of purchase or order number is required.

Returns requested after 7 days from the delivery date may not be accepted.

Exchanges

We offer exchanges for:

  • Size issues

  • Color exchanges (subject to availability)

  • Defective or damaged products

  • Incorrect items received

Exchange requests must be submitted within 7 days of delivery.

If the requested size or color is unavailable, we will offer store credit or a refund, depending on the situation.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

  • Items purchased during final sale or clearance promotions

  • Gift cards

  • Products marked as non-returnable

  • Items returned without original tags or packaging

  • Products that have been worn, washed, altered, or damaged after delivery

For bodysuits, returns may be declined if the hygiene liner has been removed or the product shows signs of use.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photographs of the item

  • Photographs of the packaging

  • A brief description of the issue

Once verified, we will arrange a replacement or refund at no additional cost.

Refunds

Once your returned item is received and passes our quality inspection, your refund will be processed.

Refunds will be issued to the original payment method used for the purchase.

Please allow:

  • 5–7 business days for refund processing

  • Additional time depending on your bank or payment provider

Shipping charges are non-refundable unless the return is due to an error on our part.

 

Return Shipping

  • For exchanges due to size or preference changes, return shipping costs may be borne by the customer.

  • For damaged, defective, or incorrect items, Lattiire will cover all return and replacement shipping costs.

Order Cancellations

Orders can be cancelled only before they have been processed or dispatched.

Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.

Refused Deliveries

If an order is returned to us due to:

  • Incorrect shipping information

  • Multiple failed delivery attempts

  • Refusal to accept delivery

Any applicable shipping charges incurred may be deducted from the refund amount.

Contact Us

For any return, refund, or exchange requests, please contact us:

Email: lattiire@gmail.com
Instagram: @lattire
Mobile Number: 9899955750

Please include your order number for faster assistance.

At Lattiire, our goal is simple: to make every purchase feel effortless and enjoyable. If something isn't right, we'll do our best to make it right. ✨